I am giving away 1000 Free Ideas. Find out how this works and ask me a question!
Anonymous writes: What ideas do you have for breaking into account services?
Dear Anonymous: Is this a set up? First of all, you haven’t really followed my directions on how to write a proper creative brief. But then again, you are trying to break into client services… I forgive you like I forgave Darth Vader. Here are some ideas:
- Get a lock-picking set.
- Take a few courses in Conflict-Resolution Management.
- Email the head of client services at agencies you want to work at, asking them for advice over coffee (on you).
- If you are working at an agency, talk to your supervisor or HR about making a career shift.
- Buy a Blackberry and read the entire manual.
- Search for ‘client services’ and ‘account services’ blogs to subscribe to.
- Read “The Art of Client Service: 58 Things Every Advertising & Marketing Professional Should Know” by Robert Solomon.
- Practice answering your phone. Close your eyes and try to ‘anticipate’ a phone call by answering it before it rings!
- Ask yourself if you have the personality of an ambassador/babysitter/soldier/buddy/nag/SWAT/translator/dictator/secretary/broker/hostage negotiator/used-car-salesman/suit/magician/rock star.
- Offer to intern at an agency (or for a client) for a few months to get experience, to make connections, and to figure out if it’s the right career choice for you.
Out of 1000 Free Ideas, there are now 969 left.
